Help

Search Tips

- We have included keywords to help improve searching, the search facility looks at the keywords (including mispellings), part number, description fields and all relevant website pages.


- Start your search with maybe one word, then narrow it down by adding more words.
ie: semikron = 6 results -- semikron skai = 1result

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Required Software

Throughout this website, you will find countless downloads, mostly pdf's. All pdf's have been zipped up to reduce the file size and to make downloading easy.
You will need to have software installed on your computer to be able to unzip and then read these files.
If you do not have this software, it can be downloaded from the Developers site free of charge. Some software is an evaluation/trial copy, after the evaluation/trial period has expired, you will be required to make payment to the Developer if you continue to use them.

The software is available for download from the Developers website
Winzip - an unzip utility (free to use for en evaluation/trial period)
Acrobat Reader - used to read pdf files (free to use)
also recommended is:
Fresh Download - is a Download Manager and is ideal for downloading large files when using a dialup connection (free to use)

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Browser Support

Fero uses Zeald.com who tries to ensure our website work flawlessly on all modern and standards compliant browsers.

In particular, our core browser support includes the following:

• Internet Explorer 7
• Firefox 2.20 and 3+
• Safari 3

We test each release of the Zeald Website Manager software against these browsers, and these browsers are officially supported (in the sense that we consider rendering issues in these browsers to be serious bugs)

Since we follow a standards-based approach to developing websites (with specific browser-specific code to deal with flaws in particular browsers isolated from other browsers), our websites should work with other less widely used browsers provided they are reasonably up to date, eg:

• Opera
• Konqueror
• Screen readers and search engines
• Mobile phone/pda browsers

However we cannot guarantee that where these browser deviate from web-standards that we will work around all of their flaws and bugs.

However unfortunately due to the continually changing nature of the internet, without limiting the features available to the majority of web users Zeald cannot support browsers that are no longer supported by their manufacturers: in particular this includes:

Internet Explorer 5.2 on Apple computers (Microsoft ceased development of IE for mac in 2000 and stopped offering it for download in 2006 and recomends use of Safari)
Internet Explorer 6 on Windows - (Microsoft has now pushed out the update to internet explorer 7 to all computers including pirated copies of windows)
Netscape 6 or below
Opera 8 or below

Note that we also do not support development beta releases of browsers- eg Internet Explorer 8 Beta or release candidates, since these may contain bugs that we have no way of fixing or working around.

Still having problems ?

Please send us an email and we will answer your question, or you can simply call Customer Service on (09) 270-0112 for assistance